Douglas Krantz - Technical Writer - Describing How It Works

What Should I Do When the Fire Alarm Sounds?

By Douglas Krantz | Residential | 3 minutes of reading

When you're the caretaker, unless you've been trained and have written instructions from your management company telling you to stay, when the fire alarms sound off, leave with everyone else.

Frustrated Caretaker at the Fire Alarm Panel as it's Sounding Off the Alarms in the Building
When the alarm sounds, as caretaker for an apartment building, what should you be doing? "I would never suggest turning off the fire alarms, or in any way delay calling the fire department." So says Brad Sveum, fire marshal for the City of Richfield.

Let the Sound of the Alarm Continue

The sound of the alarm is there to tell people there could be a fire. When the sound stops, people might think that everything is all right, and they can now go back to what they were doing.

If there is a problem, you don't want to tell people that nothing is going on, so, to warn everyone, let the alarms continue to sound.

Call the fire department

Instead of turning off the sound of the alarm, call the fire department. The fire alarm system may automatically call, but Sveum says you should "never assume the system is going to call the fire department."

He even goes on to say, "I'd rather get a call from someone on the premise saying 'the alarms are going off and I don't see or smell anything,' or 'the alarms are going off and the hallways are filled with smoke.' A little added information doesn't hurt." As a matter of fact, he says "If we get two to three calls on it (the fire), that's fine."

What should I do when the alarm sounds? When the alarm system is sounding throughout the building, just allow the sound of the fire alarm to tell everyone to take action. Once you've called the fire department you will know the firemen are on their way.

Get Out of the Building

The company you're working for may have a written policy telling you, as their employee, that you need to do something else when the alarms sound. But without that written policy, and once you've called the fire department, all you need to do is get out of the building with everyone else.
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