First off, don't touch the system without first calling the monitoring company and telling them to put the system "On Test" so that, should they receive another fire alarm while you work on the system, they will take "No Action" to send the fire department.
Just pressing reset again can send another fire alarm signal to the monitoring company, and you don't want to have to explain things to arriving firefighters.
You performed the fire drill the correct way, by trying it. You weren't intending to, but you were also testing the fire alarm system. The system did sound the alarm, but did not reset. Now you know there is a problem.
Pull Station and Panel in Alarm
Fire alarm systems detect fires and go into alarm either automatically, like with a smoke detector, or manually, like with a pull station. When going into alarm, there are two places that are activated into the alarm mode: the automatic or manual device, and also the fire alarm panel. With the pull station, the pull station went into alarm, and the panel went into alarm.
Resetting the Fire Alarm System
When the reset button on the is pressed on the fire alarm panel, a reset signal is sent to the electronics inside the panel, and also to all the devices in the building. The panel, though, will not reset until it has received a message from all of the devices saying, in essence, "I'm Normal, Not in Alarm". The panel has to know that all the devices in the building are back to normal. The pull station did not tell the panel it was reset, so the panel stayed in alarm.
Failure to Reset
There are a number of possibilities. Two of the possibilities are:
- The switch inside the pull station might be broken or not reset properly, (I've made this kind of mistake also) the pull station might still be in alarm. The red light on the front of the pull station will probably be steadily on.
- The plastic mechanics inside the pull station might be broken or out of place, preventing the pull station from resetting. The red light on the front of the pull station will probably be steadily on.
Checking it Out
Before opening the pull station to check it out, if you haven't called the monitoring company to put the system "On Test", call them so they don't dispatch the fire department. Also, let the occupants of the building know that there might be another fire drill.
Open up the pull station. Make sure the switch feels right, and the mechanics fell right. Close it up again, and try resetting the panel again.
If the fire alarm system isn't resetting, call your fire alarm maintenance company and have them fix whatever is wrong with the system. Probably, even though the pull station looks fine, the pull station is still bad and needs to be replaced.